Non-profits can do without the Pepsi-Starbucks-Chase-Kohls voting thing
Posted by DonorDreams
Perhaps, you’ve had the same experience as I have had in the last few years . . . Your your favorite non-profit organizations ask you to please take a moment out of your busy day to “VOTE” for them in some for-profit company’s social media contest so that they might win “big bucks”. If so, then maybe the following describes your experience, too.
So, of course, I open a new browser window (possibly log into Facebook if that is where it is happening), migrate to the company’s voting page (e.g. the Pepsi Refresh Campaign), and start looking for instructions on how to help my favorite non-profit agency. In a flash, I’m being asked for personal information like my name, email address, waist size, hat size, and shoe size (yes, I am exaggerating, but am I really that far off???)
I close the browser and feel really good about doing something for my favorite charity. It didn’t even cost me a penny. Woo Hoo!!!
And then it happens . . .
The next day, the day after that, and the day after that . . . the charity keeps circling back to me with messages like:
- We’re still behind in the voting and need you to do it again, AGAIN, a-g-a-i-n!!!!!
- We need more help. Would you please post this opportunity on your Facebook page?
- We still need more help. Would you please be proactive and ask everyone in your social network to get out there and vote for us.
UGH . . . Stop the insanity!!!!!!!!!!
This has gotten so bad in the last few years that it isn’t uncommon for me to be asked at least once per month by someone to do something like this. It is the Pepsi Refresh Project . . . American Express Members’ Project . . . Chase Community Giving. Currently, it is Starbuck’s “Vote.Give.Grow.” campaign.
This insane kind of corporate philanthropy has me so insane that I find myself doing crazy things like stealing table tents.
Yesterday, I met a friend at Starbucks, which is when I saw a table tent advertising the Vote.Give.Grow. campaign. I subtly looked about, grabbed the table tent, folded it in half and stuck it in my jacket. Why? I dunno . . . it was instinct, but I can tell you that I felt like I was striking a blow against “The Man” and trying to “Stop the insanity” in a very small way.
I told you . . . embarrassing behavior on my part! However, I think it speaks to something larger, which is why I’m blogging about it this morning.
A year ago, Forbes magazine wrote a story titled: “The Democratization Of Corporate Philanthropy“. In that article, they talked about the consequences of participating in a campaign like: “voter burnout and diverting resources” . However, I think this is just the tip of the iceberg.
Engaging your donor base in such a way does nothing to advance your mission or message. All you are doing is advancing the corporation’s marketing interests because they now have your donor’s personal information.
I also suspect that asking your donors to do something they might find annoying or offensive is counterintuitive to good donor stewardship. Rather than making your donors feel good about their investment in your mission and showing them the ROI around their contribution, they see you doing non-mission related work and advancing a for-profit organization’s agenda.
Hey donors! I have a better idea. Let’s focus on donating our own money and stop trying to spend other people’s money. Sure, you probably have a lot less than millions of dollars to giveaway, but I am fairly sure you’ll feel better about yourself if you invest the same amount of time in researching your charity of choice and writing them a personal check.
Perhaps, fundraising professionals would be better served by investing their time in helping donors find a sense of “self actualization” rather than helping corporations advance their marketing objectives and build their profit margins.
Am I off base on this? Is anyone else as annoyed as I am about these kind of voting programs attached to corporate philanthropy? Perhaps, we should organize a social media campaign aimed at stealing table tents that advertise these kinds of corporate philanthropy voting programs?!?! If you’re equally agitated about this subject, please scroll down and use the comment box to share your experiences and feelings. Additionally, please weigh-in on what you think other consequences might be for non-profits who participate in these kind of programs.
Here’s to your health!
Founder & President, The Healthy Non-Profit LLC
About DonorDreamsErik got his start working in the non-profit field immediately upon graduation with his masters degree in 1994. His non-profit management and fundraising experience numbers nearly 20 years. His teachable point of view around resource development is influenced by the work of Penelope Burk and those professionals subscribing to a "donor centered" paradigm. Donors have dreams and it is our responsibility to be dream-makers because donors are not ATMs.
Posted on April 5, 2012, in Fundraising, nonprofit, resource development, technology and tagged american express members project, corporate philanthropy, ePhilanthropy, fundraising, nonprofit, pepsi refresh, philanthropy, resource development, social media, Starbucks, technology, Vote Give Grow. Bookmark the permalink. 10 Comments.
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There is never any such thing as gettting something for nothing. The for profit compnies are effectively paying for a charity’s donor information by using these facebook gimmics. Never thought about how annoying that really is.
Thanks John! So, are you annoyed enough to start stealing table tents? LOL
AMEN!!! It makes me crazy when the aforementioned companies shamelessly self-promote under the guise of charitable giving. They aren’t the only ones – Subway, Sonic, Applebee’s, Fuddruckers, etc., all have some sort of “charity night” event through which they funnel the vast majority of their charitable giving. Maybe my focus should have been on business math in college, because I struggle to see how dragging a donor-turned-new-customer into a location against their will and squeezing $20 out of them equates to a $5 charitable donation…
What makes me craziest is when Board members bring these ideas to an otherwise legitimate resource development committee meetings as a means of getting some “quick cash.” I would refer everyone back to your blog about the ROI for events and apply those same principles to these situations. The amount of manpower required to market and facilitate the event – even the online voting scams, a la Chase Card Serivces – is considerable compared to the potential benefit. “Potential” being the key word in the sentence, because what happens after weeks of plugging away at getting online votes and your organization doesn’t win the big Pepsi Hoo-Hah? How many of those scenarios will you get to play out before your donors become completely disefranchised?
So, are you angry enough to join me in my crusade to start stealing table tents? LOL
I hope all is well in Branson, MO. Keep fighting the good fight and may all of your efforts advance the idea of community impact. 😉
Thanks, Julie! Are you ready to start stealing some table tents? LOL
Please say hello to Rick & Nina for me down there in Indianapolis!
I’m with you, Erik. I got burned out when a favorite small charity entered two online giving contests. I voted and voted and voted but was heart broken when my work and my friends at that charity saw their attention and loyalty and work amount to NOTHING! The losers in these things get zip. At first I thought that well, yeah, the org learns how to do social media but that phase is over and I just think it’s a waste of org resources and a good way to blow a supporter’s support. I don’t mind cause marketing where I buy something I might have bought anyway when I’m shopping and if it’s convenient, or I can add a small amount to my check out, but these online contests are really tiresome….Not to even mention giving up all my personal info to a company and bugging all my friends. I’m going to politely abstain now. I love that companies are trying to be socially responsible but I think they can find better ways to do it. What happened to corporate grants where the corporation does the work of vetting the applications and choosing the best recipients? Oh yeah…they couldn’t get my email address.
Joanne . . . you’re one of my favorite people talking about non-profit online at about.com, and I’m honored that you’ve take a moment out of your busy day to weigh-in on this subject at DonorDreams blog. I should also commend you on your adult approach of “politely abstaining” from voting in these thinly veiled corporate philanthropy / marketing campaigns rather than engaging in stealing table tents like I have started doing. LOL
Keep up your great work talking about non-profit best practices over there at about.com. I know that I’ll keep reading and periodically pointing my readers to your articles for more indepth info. You’re the best!
Thanks again for your comments this morning!
My soap box for March was marketing is not fund raising. For the corporations about which you speak, let me add: it is also is not philanthropy.
Thanks Dani. I think you’ve just given me an idea for another blog topic. Thanks!